Second Thought
A Product Lifecycle Management app to manage all stages of product from ideation to retirement.
OUR ROLE
User Interface Design
User Experience Design
Design System Language
Wireframaes
Prototyping
CLIENT
ABOUT CLIENT
Product Lifecycle Management” (PLM) is one of the software solution offered by Second Thought that helps companies manage all stages of a product’s life cycle, from ideation to retirement.
The PLM software allows businesses to streamline their product development process by centralizing all product-related data in one place, making it easier for teams to collaborate and communicate effectively. It also provides tools for managing product specifications, bills of materials, and other critical data that is required for product design and manufacturing.
Additionally, the PLM software helps companies manage their supply chain and quality control processes, ensuring that products meet regulatory requirements and customer expectations.
CHALLENGES
PLM apps deal with large amounts of data, which can make it difficult to design an interface that is both comprehensive and easy to navigate.
Designing a messaging system that integrates well with the app’s other features and is easy to use can be a challenge.
Interface that allows for seamless integration with other systems, while also ensuring that the app remains user-friendly and easy to use.
WHAT WE DID?
We worked closely with stakeholders to develop an information architecture that organized the data in a logical and intuitive way.
By prioritized user feedback and used it to inform future updates and improvements. This allowed us to continually refine the app’s design and functionality, ensuring that it remained relevant and useful to its users.
EXPERIENCE MAP
PROJECT BRIEF
“To design a Product Lifecycle Management app to manage all stages of product from ideation to retirement”
AFFINITY MAP
EXPECTATIONS
Generate customizable reports and visualizations to aid in decision-making and identify areas for improvement.
Seamless collaboration among team members, facilitates document sharing, and automates workflow processes. It should support task assignment, notifications, and real-time updates to keep everyone aligned and informed.
PLM system that serves as a single source of truth for all product-related data, including designs, specifications, bills of materials (BOMs), and manufacturing instructions. It should provide easy access and visibility to authorized stakeholders.
USER PERSONA
Age: 60-80
Job title: Product Manager
Gender: Male/ Female
About:
User persona represents product manager . Provides an overview of daily tasks, goals, and pain points faced by the supervisor.
A product manager who is responsible for overseeing the entire lifecycle of multiple product lines and possesses a deep understanding of the product development process.
Emotion graph:
Goals :
- Aims to optimize the product development process by reducing time-to-market and improving collaboration among cross-functional teams. He wants to ensure that all stages of product development, from ideation to launch, are efficient and well-coordinated.
- Faces critical decisions that impact product design, features, cost, and quality.
- He seeks a PLM solution that provides accurate and real-time data analytics, allowing her to make informed decisions and identify potential issues or bottlenecks proactively.
Pain Points:
- Struggles with fragmented data storage across multiple systems and spreadsheets, leading to difficulties in accessing and sharing information.
- A scalable PLM solution that can handle increasing complexity and a growing number of products.
- Introducing a new PLM system requires change management efforts to ensure successful adoption by the team.
EMPATHY MAP
- A streamlined and efficient product development process.
- Improved communication and collaboration among teams.
- Accurate and real-time data analytics for decision-making.
- Compliance tools and documentation to meet industry regulations.
- A scalable PLM solution to support company growth.
- “I need to find ways to reduce time-to-market and improve efficiency.”
- “Access to real-time data analytics would help me make better decisions.”
- “I must ensure our products meet regulatory requirements.”
- “A scalable PLM solution will support our expanding product portfolio.”
- “How can I ensure a smooth transition to a new PLM system?”
Need
Does
Think
Feel
- Manages product development stages, from ideation to launch.
- Analyzes data, reports, and market trends to inform decision-making.
- Conducts meetings, provides feedback, and tracks progress.
- Researches and stays up-to-date with industry regulations.
- Explores PLM software options and evaluates their features.
- Plans and implements change management strategies.
- Frustrated by inefficiencies in the product development process.
- Stressed due to communication barriers and coordination challenges.
- Anxious about making critical decisions without accurate and timely data.
- Excited about the company’s growth but worried about scaling the PLM system.
- Nervous about resistance to change and the success of the transition.
USER JOURNEY
Logging into the
DEAR System:
Users start by logging into Secound Thought using their unique credentials or authentication methods.
Change Management:
Secound Thought enables users to manage change requests, track revisions, & document change approvals.
Integration & Data Exchange:
Users can integrate Secound Thought with other enterprise systems, such as ERP or CAD software, to exchange data seamlessly.
Dashboard :
After logging in, users are presented with a dashboard that provides an overview of their projects, tasks, notifications, & other relevant information.
Collaboration & Communication
Users can collaborate with team members, suppliers, and stakeholders wihin Secound Thought.
Log out:
Finally, users canlog out of Secound Thought when they have completed their tasks or need to exit the system.
Accessing Projects
and Products:
Users can navigate to specific projects or products within Secound Thought.
Data
Management:
Within a project or product, users can manage various aspects of data related to the product lifecycle.
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Second thought
A Product Lifecycle Management app to manage all stages of product from ideation to retirement.
OUR ROLE
User Interface Design
User Experience Design
Design System Language
Wireframaes
Prototyping
About Client
Product Lifecycle Management” (PLM) is one of the software solution offered by Second Thought that helps companies manage all stages of a product’s life cycle, from ideation to retirement.
The PLM software allows businesses to streamline their product development process by centralizing all product-related data in one place, making it easier for teams to collaborate and communicate effectively. It also provides tools for managing product specifications, bills of materials, and other critical data that is required for product design and manufacturing.
Additionally, the PLM software helps companies manage their supply chain and quality control processes, ensuring that products meet regulatory requirements and customer expectations.
Challenges
PLM apps deal with large amounts of data, which can make it difficult to design an interface that is both comprehensive and easy to navigate.
Designing a messaging system that integrates well with the app’s other features and is easy to use can be a challenge.
Interface that allows for seamless integration with other systems, while also ensuring that the app remains user-friendly and easy to use.
What We Did?
We worked closely with stakeholders to develop an information architecture that organized the data in a logical and intuitive way.
By prioritized user feedback and used it to inform future updates and improvements. This allowed us to continually refine the app’s design and functionality, ensuring that it remained relevant and useful to its users.
Experience Map
Project Brief
“To design a Product Lifecycle Management app to manage all stages of product from ideation to retirement”
Affinity Map
Expectations
- Generate customizable reports and visualizations to aid in decision-making and identify areas for improvement.
- Seamless collaboration among team members, facilitates document sharing, and automates workflow processes. It should support task assignment, notifications, and real-time updates to keep everyone aligned and informed.
- PLM system that serves as a single source of truth for all product-related data, including designs, specifications, bills of materials (BOMs), and manufacturing instructions. It should provide easy access and visibility to authorized stakeholders.
User Persona
Age: 25-45
Gender: Male/ Female
About:
User persona represents Typical activities done by family man who wants to offer security to his family financially.
A responsible and forward-thinking individual who understands the importance of financial planning and security for his family’s future.
Goals:
- Aims to optimize the product development process by reducing time-to-market and improving collaboration among cross-functional teams. He wants to ensure that all stages of product development, from ideation to launch, are efficient and well-coordinated.
- Faces critical decisions that impact product design, features, cost, and quality.
- He seeks a PLM solution that provides accurate and real-time data analytics, allowing her to make informed decisions and identify potential issues or bottlenecks proactively.
Pain Points:
- Struggles with fragmented data storage across multiple systems and spreadsheets, leading to difficulties in accessing and sharing information.
- A scalable PLM solution that can handle increasing complexity and a growing number of products.
- Introducing a new PLM system requires change management efforts to ensure successful adoption by the team.
Emotion graph:
Empathy Map
- A streamlined and efficient product development process.
- Improved communication and collaboration among teams.
- Accurate and real-time data analytics for decision-making.
- Compliance tools and documentation to meet industry regulations.
- A scalable PLM solution to support company growth.
- Manages product development stages, from ideation to launch.
- Analyzes data, reports, and market trends to inform decision-making.
- Conducts meetings, provides feedback, and tracks progress.
- Researches and stays up-to-date with industry regulations.
- Explores PLM software options and evaluates their features.
- Plans and implements change management strategies.
- I need to find ways to reduce time-to-market and improve efficiency.”
- “Access to real-time data analytics would help me make better decisions.”
- “I must ensure our products meet regulatory requirements.”
- “A scalable PLM solution will support our expanding product portfolio.”
- “How can I ensure a smooth transition to a new PLM system?”
- Frustrated by inefficiencies in the product development process.
- Stressed due to communication barriers and coordination challenges.
- Anxious about making critical decisions without accurate and timely data.
- Excited about the company’s growth but worried about scaling the PLM system.
- Nervous about resistance to change and the success of the transition.
Low Fidelity Wireframes
OTHER PROJECTS
Collinson Group
COVID 19 Test Voucher Microsite
Bajaj Allianz Life Insurance
Microsite for Other Banking Portals
Vayana Networks
Tax & Invoice Management Application